Occasionally, after the user certificate has been created, the client is unable to refresh the view to include the new certificate. A dialog box is shown with the message "Waiting for servers to synchronize." At this point, the user certificate has been created but the servers involved in the creation have not yet synchronized. You can close the dialog box without impacting the creation of the user's certificate.
If an error occurs during user certificate creation, try using a different nickname for the certificate. The nickname that was specified might not be available for reuse.
All servers with replicas of the partition in which the User object resides should have the same level of cryptography (U.S./Worldwide NICI or Import Restricted NICI). If they do not, an error of -1426 may appear when exporting the user's private key if the key size is too large.
To export the user's private key after a -1426 error has occurred, you must either upgrade the cryptography on the servers with replicas of the partition or remove the replica from those servers that have exportable cryptography.
If U.S/Worldwide (high-grade) cryptography is loaded on your NetWare® server, you will have the option to create user certificates with key sizes of 512, 768, 1024, and 2048 bits. However, any key size larger than 512 bits cannot be used with GroupWise® 5.5, Outlook 98, Outlook 2000, or Netscape Messenger unless you also have high-grade cryptography installed on the client workstation.