In order to handle some kinds of messages properly, GroupWise attaches extra files to messages. In GroupWise, the extra files are hidden from GroupWise users. For example:
Text.htm: The HTML information that is displayed in HTML messages in GroupWise. HTML message format is not currently supported on mobile devices. Graphics associated with HTML messages are also blocked.
Mime.822: Header information, including routing information, on messages that originate outside of the GroupWise system.
message.ics: Appointment information in iCalendar format.
The default is to block hidden attachments, because some mobile devices are not prepared to handle them, and because synchronizing them to mobile devices increases synchronization traffic that can adversely affect synchronization performance for more important types of data. However, you can unblock them if your circumstances require.
In Synchronizer Web Admin click the GroupWise Connector to display the GroupWise Connector Configuration page.
At the bottom of the basic GroupWise Connector configuration options, click
.Deselect
so that the GroupWise Connector passes hidden attachments to other connectors in your Synchronizer system.Click
.Click
on the menu bar to return to the main Synchronizer Web Admin page.In the
column for the GroupWise Connector, click ( ) to stop the GroupWise Connector, then click ( ) to start the GroupWise Connector and apply the change.