16.15 Diagnosing a Filter Driver failure

The Dynamic File Services filter driver provides the merged view for Standard pairs. If the driver fails, the merged view is not available. Use the Filter Driver Diagnostics tool to save information that can help you diagnose a driver failure. Be prepared to provide the driver configuration and runtime log files to Novell Support.

  1. Log in to the DynamicFS server as an Administrator user or Domain Admin user.

  2. Right-click the Service Controller icon in the notification area, then select Filter Driver Diagnostics.

  3. Click Save filter driver configuration, navigate to a location, specify a file name, then click OK.

  4. Click Save filter driver runtime log, navigate to a location, specify a file name, then click OK.

  5. Click OK to close the dialog box.