1.1 Accessing Endpoint Management Console

Using a Web browser that meets the requirements listed in Administration Browser Requirements, enter the following URL:
```
https://https://em.prod.ca.opentext.com/?subscription-name=<subscriptionname>
```
If you are accessing the Endpoint Management Console for the first time, then click the Core Endpoint Management link that you receive in the Welcome email from OpenText Core Endpoint Management.

The Sign in page is displayed.

NOTE:Signing in with otconnect is not allowed.
In the Username field, type the user name that you have entered for logging and accessing the Core Endpoint Management application.

You log in to the Endpoint Management Console as per the role assigned to you by the Tenant Administrator in the Admin Centre.
Click next.
Enter the password in the Password field
- Specify the password for the administrator name that you created in Endpoint Management Console.
To prevent unauthorized users from gaining access to Endpoint Management Console, the administrator account is disabled after three unsuccessful login attempts, and a 60-second timeout is enforced before you can attempt another login.
Click next to access Endpoint Management Console.

To log in again as a different administrator/ user, click the Logout option in the upper right corner of the Endpoint Management Console, then when the login dialog box is displayed, log in as a different administrator/ user.

Performing concurrent operations in multiple sessions of Endpoint Management Console might result in an exception

If Endpoint Management Console is opened in multiple browsers and you choose to perform an operation on an object in one browser when the same object is being modified or accessed in the other browser, an exception might occur.

For example, an error might occur if you update an object in one session of Endpoint Management Console when the same object has been deleted in another session of Endpoint Management Console.