7.4 Retrieving Logs

You can retrieve device logs using the Retrieve Logs quick task. The Retrieve Logs quick tasks enables you to collect either full logs or specific logs on the Endpoint Management devices. You can:

  • Collect Full Logs: Select this option to collect full logs. By default, the Collect Full Logs option is selected.

  • Collect Specific Logs: Select this option to collect specific set of log files for the selected device(s).

  • Protect logs with password: Check this option, If you want to protect the log files by setting a password, and then enter a password. Re-enter the password to confirm. Only if both the entered passwords match, you can click OK to display the QuickTask Status dialog box.

To initiate the Retrieve Logs quick task, see Initiating a Quick Task.