After users can log in to their GroupWise accounts, all of the GroupWise clients features are at their fingertips, but some new users do not know how to get started. You can give your users the following suggestions to encourage them to explore GroupWise:
You can also provide users with Quick Starts that cover specialized GroupWise functionality:
You can also refer users to the GroupWise 18 User Frequently Asked Questions.
NOTE:For convenience in printing, all GroupWise User Guides are available in PDF format at the GroupWise 18 Documentation website.
In the GroupWise client:
Click Help > Help Topics to learn to perform common GroupWise tasks.
Click Help > What’s New to learn about the latest new GroupWise features.
Click Help > Training and Tutorials to display the BrainStorm, Inc. QuickHelp for GroupWise 18 or customized training materials provided for your users.
You can change the URL that displays when users click Help > Training and Tutorials. In the GroupWise Administration Console, use Client Options > Integration > Tutorial on a domain, post office, or user to specify the URL for your customized training materials.
Click Help > User Guide to view the GroupWise 18 Client User Guide in HTML format. The guide includes more background information on GroupWise features than the Help does.
In GroupWise WebAccess:
Click Options > Help to learn to perform common WebAccess tasks.
Click Options > Help > What’s New in GroupWise 18 WebAccess to learn about the latest new WebAccess features.
Click Options > Help > Micro Focus GroupWise 18 Documentation Website to access the GroupWise 18 WebAccess Mobile User Guide. The guide includes more background information on GroupWise features than the Help does.
In GroupWise WebAccess Mobile:
Click Options > Help to learn to perform common WebAccess tasks on your tablet.
Click Options > Help > What’s New in GroupWise 18 WebAccess Mobile to learn about the latest new WebAccess features for your tablet.
Click Options > Help > Micro Focus GroupWise 18 Documentation website to access the GroupWise 18 WebAccess User Guide. The guide includes more background information on GroupWise features than the Help does.
For information about using GroupWise Web, reference the GroupWise Web User Guide on the GroupWise Documentation site.