Internet email includes all email where the sender’s address is in the form of name@example.com, name@example.org, and so forth.
Junk Mail Handling does not apply to internal email or appointments. Internal email is email where the sender is part of your GroupWise system and the From field shows only the name of the sender, not an Internet address as explained above. If you want to block or junk internal email or appointments, you can use rules. (For more information, see Creating a Rule.)
You have three options for blocking or junking Internet email:
You can add individual email addresses or entire Internet domains to a Block List. Items from these addresses or Internet domains are blocked and never arrive in your Mailbox.
An Internet domain is the part of the email address that comes after the @. For example, in the address Henry@example.com, the Internet domain is example.com.
However, email from contacts in your Frequent Contact address book and your corporate address book is not blocked.
You can add individual email addresses or entire Internet domains to a Junk List. Items from these addresses or Internet domains are delivered to the Junk Mail folder in your Mailbox. You can specify that the items in this folder be automatically deleted after a certain number days.
You can specify that any email items from users whose addresses are not in your personal address books (including your Frequent Contacts address book and any personal address books you have created) are sent to the Junk Mail folder. This is sometimes called “white listing.”
For information about the Junk Mail folder, see Junk Mail Folder.
In addition to the Block List and Junk List, there is a Trust List. Use this list to add email addresses or Internet domains that you do not want blocked or junked, no matter what is specified in the other two lists. For example, you have example.com in your Block List, but you have one friend whose address is myfriend@example.com. Add this friend’s email address to the Trust List.
If you specify Junk Mail Handling options in Caching or Remote mode, make sure to synchronize with your Online Mailbox in order to see the same options when you log in to GroupWise on another computer.
Your GroupWise administrator can turn off Junk Mail Handling so that it is not available.