3.12 Configuring the GroupWise Sync Agent with an External IP Address and Port

On the GroupWise Sync Agent Configuration page in the Mobility Admin console, you specify the GroupWise Sync Agent server IP address and port for internal communication within your local network. However, you need to configure the GroupWise Sync Agent to use an external IP address and port for the following configurations:

  • There is a firewall between the GroupWise Sync Agent and the POA that it communicates with.

  • The GroupWise Sync Agent and the POA are located on two different logical networks with NAT (network address translation) between them.

  • The GroupWise Sync Agent is running in a virtual machine.

To configure the GroupWise Sync Agent to use an external IP address and port:

  1. In a terminal window on the Mobility server, become root by entering su - and the root password.

  2. Change to the following directory:

    /etc/datasync/configengine/engines/default/pipelines
                                          /pipeline1/connectors/groupwise

  3. Open the connector.xml file in a text editor.

  4. Add the following lines between the <custom> and </custom> tags:

    <externalAddress>external_ip_address</externalAddress>
<externalPort>external_port_number</externalPort>

  5. Replace external_ip_address and external_port_number with the IP address and port number for the GroupWise Sync Agent to communicate with the POA across whatever network configuration lies between them.

  6. Save the connector.xml file, then exit the text editor.

  7. Restart the Mobility Service:

    gms restart