A GroupWise user’s account is automatically disabled (locked) if you have enabled intruder detection, as described in Section 36.3.5, Enabling Intruder Detection, and if the user exceeds the number of unsuccessful login attempts that you have allowed. When a user is locked out, access is automatically granted again after the incorrect login reset time interval has passed. If a user needs quicker access, you can unlock the GroupWise account in ConsoleOne or in the POA Web console.
In ConsoleOne:
Right-click the User object (or GroupWise External Entity object), then click .
Click > to display the Account page.
Deselect , then click .
In the POA Web console:
Click .
In the section, click .
Click the user ID of the locked out user.
Select , then click .
As soon as the POA receives the changed setting, the user can again log in.