Each domain database (wpdomain.db) and post office database (wphost.db) contains three indexes that are used to determine the order of the Address Book: the system index, the domain index, and the post office index. When you display the GroupWise Address Book, the system index is used. When you display a domain-level Address Book, the domain index is used, and when you display the Address Book for a post office, the post office index is used.
The GroupWise client uses the post office database to list users. If you are in the GroupWise client and the indexes for listing system, domain, and post office users are different than the domain database indexes, you should rebuild the post office database indexes.
To rebuild a database index:
In the GroupWise Administration Console, connect to the domain that owns the database.
Browse to and click the name of the domain or post office where you want to rebuild the database index.
From a domain, click Maintenance.
or
From a post office, click Maintenance > Post Office Database.
Select Rebuild Indexes.
Click Run.
If the task takes a while to complete, see Monitoring Background Administrative Tasks.
Click Close to return to the main Administration Console window.