If your organization uses Microsoft Entra tenants, you can integrate the meetings component of Microsoft Teams with GroupWise client appointments. Once integrated and configured, client users can schedule Teams meetings from GroupWise and then launch those meetings directly from their associated GroupWise appointments.
There are two administrator tasks required to integrate Teams with GroupWise:
Registering a Microsoft App for Teams that interfaces with your Entra tenant environment. This tasks requires a Microsoft Entra administrator account.
Configuring Teams integration in the GroupWise Administration Console with information obtained from the app created in the first task.
When Teams Integration is configured in the Administration Console, the feature will be enabled in the Environment > General tab in the GroupWise client and in the compose window. Like all Client Options settings, this rule is applied according to the object hierarchy where it is configured in GroupWise Administration. For example:
All post offices and users in a Teams Integration configured domain
All users in a Teams Integration configured post office
Teams Integration configured for one or more specific users
Without a registered tenant app for Teams and no settings configured in GroupWise Administration, the default setting for Teams Integration in the GroupWise client is disabled and locked.
NOTE:If Teams Integration is enabled in GroupWise Administration and the settings are not complete or correct, the feature will appear enabled in the client. If a user tries to set an appointment with Teams, in this scenario, they will get notified to contact the administrator and the option to try again will become disabled for the current session.
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