1.3 User Comments Link in the User Guides

If you have searched the online help and the User Guide and still cannot find the information you need, we invite you to submit a user comment to let us know what you are looking for. Just click Comment on this topic at the bottom of any page of the HTML version of the documentation.

For best results, submit your comment on the page of the User Guide where you tried to find the information.

When you submit a user comment, it is sent to the OpenText documentation team, and one of the following things happens:

  • We know where the answer to your question is in the current documentation. We send a response to you to help you find the information you need.

  • We know the answer to your question, and we discover that it is not in the current documentation. We send a response to you and update the documentation as soon as it is feasible.

  • We do not’ know the answer to your question. We research the answer to your question, and then proceed as described above.

  • We technical writers cannot help you resolve problems with the GroupWise software. We refer you to the GroupWise Support Forum.

NOTE:Response times vary.