3.3 Synchronizing Sticky Notes

The Sticky Notes option allows notes to be synchronized between mobile devices and GroupWise:

  • Mobile device: Synchronizes notes created using the device’s Notes app. The Notes app varies depending on the device operating system. On iOS devices, the native Notes app is supported. On Blackberry devices, the native Remember app is supported. On Android devices, the Tasks and Notes for MS Exchange app is supported.

  • GroupWise client: Synchronizes Discussion Note and Personal Message items created in or moved to the Mobile Notes folder. GroupWise automatically creates the Mobile Notes folder when the Sticky Notes option is enabled. In some cases, the folder might be named Notes rather than Mobile Notes.

Sticky Notes synchronization is bidirectional. Notes that are created, modified, or deleted on the device are synchronized to the Mobile Notes folder. Discussion Note/Personal Message items that are created, modified, or deleted in the Mobile Notes folder are synchronized to the mobile device.

  1. In the Mobility Admin console, navigate to Config > GroupWise to display the GroupWise Sync Agent configuration.

  2. Select Enable to synchronize the Sticky Notes option or deselect it to disable synchronization.

  3. Click Save to save the new setting(s).

  4. Restart the Mobility Service:

    gms restart

The following section contains information about settings that can also affect Sticky Note synchronization:

Controlling Maximum Item Synchronization