Make sure your server meets the requirements found in GroupWise Mobility Service System Requirements.
IMPORTANT:If you are running GMS 18.3.0 or earlier, you are required to “migrate” the GroupWise Mobility Service to GMS 18.3.1 or a later version. For information, see Migrating from GMS 18.3.0 or Earlier
in the GroupWise 23.4 Mobility Service Installation Guide.