By default, the Monitor Agent and Monitor Web console are not configured to support browser-based access to the Monitor Agent through a firewall. If you require this functionality, you need to enable the Monitor Agent and Monitor Web console to support proxy service.
In a text editor, open the Monitor Application configuration file (gwmonitor.cfg)
On Linux, the default location is /opt/novell/groupwise/agents/gwmonitor. On Windows, the default location is c:\novell\gwmonitor
Locate the following line:
Provider.GWMP.Agent.Http.level=basic
Change it to:
Provider.GWMP.Agent.Http.level=full
The BASIC setting restricts use of the Monitor Web console to within a firewall, while the FULL setting allows use of the Web console both inside and outside a firewall. A third setting, NONE, disables use of the Web console.
Save and exit the Monitor Application configuration file.
Start the Monitor Agent with the /proxy startup switch.
The /proxy switch must be used on the command line or in a script or batch file. The Monitor Agent does not use a startup file for switches.
Without proxy service support enabled, the Monitor Web console, after it gets a GroupWise agent's address from the Monitor Agent, communicates directly with the GroupWise agent. This process, however, does not work when communicating through a firewall.
With proxy service support enabled, all communication is routed through the Monitor Agent and Monitor Application (on the Web server). As long as the Web server can be accessed through the firewall, the Monitor Web console can receive information about all GroupWise agents that the Monitor Agent knows about.