Microsoft Outlook

The GroupWise Internet Agent is required in order for users to access their mailboxes using non-GroupWise clients. If you have not already installed the Internet Agent, follow the instructions in the GroupWise 6.5 Installation Guide, available on the GroupWise 6.5 Documentation page.

If your users have been using the Microsoft* Outlook e-mail client that comes with Microsoft Office, they can continue to use POP or IMAP in it to access their GroupWise® mailboxes.

In order for users to access their GroupWise mailboxes from Outlook, they must configure Windows to access their GroupWise accounts. For example, Outlook users would follow steps similar to the following.

NOTE:  Steps might vary depending on the versions of Windows and Outlook installed on the workstation.

  1. In the Windows Control Panel, double-click Mail.

  2. Click Show Profiles > Add to add a new profile for your GroupWise account.

  3. Type a name for the new profile, the click OK.

  4. Select Add a New E-Mail Account, then click Next.


    Server Type page

  5. Select POP3 or IMAP as your incoming mail server type, then click Next.


    Internet E-Mail Settings page

  6. Provide the e-mail account settings for the type of server you selected.

    If you do not know your mail server information, contact your GroupWise administrator. It is the IP address or hostname of the server where the Internet Agent for your GroupWise system is running.

  7. Click Test Account Settings to make sure that you have provided the information correctly.

  8. Click Next, then click Finish.