Source: GroupWise WebAccess Agent
Explanation: When communicating, the WebAccess Agent and WebAccess CGI Extension exchange keywords. This message indicates that the keyword given by the WebAccess CGI Extension is not known by the WebAccess Agent.
Possible Cause: The comint.cfg file used by the WebAccess Agent is out of sync with the commgr.cfg file used by the WebAccess CGI Extension. The WebAccess Agent, WebAccess CGI Extension, HTML templates, and Java applets are not the same version.
Action: In ConsoleOne, reenter the configuration information so that the comint.cfg file and commgr.cfg file will be resaved. See "Configuring the WebAccess Agent" in "WebAccess" in the GroupWise 6.5 Administration Guide.
If the problem persists, reinstall the GroupWise WebAccess software. See "Installing GroupWise WebAccess" in the GroupWise 6.5 Installation Guide.