Source: GroupWise engine; file input/output.
Explanation: Generic file I/O error. Any file I/O error that cannot be mapped to a more specific file I/O error message.
Possible Cause: A GroupWise database has been damaged so as to be unrecognizable as a GroupWise database, for example, having a size of 0 KB or 2 GB.
Action: For the locations of GroupWise databases in domains and post offices, see "Domain Directory" and "Post Office Directory" in "Directory Structure Diagrams" in GroupWise 6.5 Troubleshooting 3: Message Flow and Directory Structure. Restore the damaged database(s) from backup.
Possible Cause: One or more of the GroupWise databases might have an invalid owner or no owner.
Action: Check the ownership of the GroupWise databases. If necessary, change the ownership to a valid user such as the system administrator.
Possible Cause: If this error occurs when users are trying to log in to GroupWise through the GroupWise Internet Agent from a POP3 mail client, the post office link information needed by the GroupWise Internet Agent might be incorrect.
Action: Check the post office link set up for the GroupWise Internet Agent. In ConsoleOne, browse to and select the Domain object where the Internet Agent is installed. Right-click the GWIA object, then click Properties. Click Post Office Links, select the post office, then click Edit Link. Make sure the IP address and TCP port for the POA are specified correctly in the Client/Server Access box. See "Internet Agent" in the GroupWise 6.5 Administration Guide.