Source: GroupWise engine; database interface.
Explanation: User ambiguous.
Possible Cause: There is more than one user with same user ID on the same post office.
Action: Select the correct user ID in the pop-up list or select the user in the Address Book.
Possible Cause: If this error occurs when a user starts the GroupWise client, the user's information in the post office database might not be correct.
Action: Check the information provided for the GroupWise user in ConsoleOne. Correct the information as needed. See "Creating GroupWise Accounts for eDirectory Users" in "Users" in the GroupWise 6.5 Administration Guide.
Action: Even if the information in the user record looks correct, make a change somewhere so the record is written out again.
Action: If the problem persists, rebuild the post office database (wphost.db). See "Rebuilding Domain or Post Office Databases" in "Databases" in the GroupWise 6.5 Administration Guide.