Source: GroupWise engine; database services.
Explanation: An attachment file that should be available under offiles in the post office directory is missing.
Possible Cause: Files have been inadvertently removed from the offiles directory.
Action: Restore the files from backup.
Possible Cause: The post office has been copied to a new location and not all files in the offiles directory were copied successfully.
Action: Make sure that all files from the offiles directory are available in the new location.
Possible Cause: The user has archived the message with the attachment and the archive directory is not currently available.
Action: Check the current archive location. In the GroupWise client, click Tools > Options > Environment > File Location.
Possible Cause: A document in a GroupWise library is not accessible.
Action: Repair the library. See "Maintaining Library Databases and Documents" in "Databases" in the GroupWise 6.5 Administration Guide. Under the Analyze/Fix action, select the following: