Problem: Message flow through the Internet Agent is being hindered because large numbers of undesirable types of messages are passing through.
Explanation: You want to prevent messages larger than a specified size from coming into the GroupWise system through the Internet Agent.
Action: In ConsoleOne, browse to and select the domain where the Internet Agent is installed > right-click the Internet Agent object > click Properties > Access Control > double-click Default Class of Service.
Exit, then restart the Internet Agent.
Action: To restrict the size of incoming messages, click SMTP Incoming, select Allow Incoming Messages, select Prevent Messages Larger than X Kbytes, specify the maximum message size in kilobytes, then click OK.
Exit, then restart the Internet Agent.
Action: To restrict the size of outgoing messages, click SMTP Outgoing, select Allow Outgoing Messages, select Prevent Messages Larger than X Kbytes, specify the maximum message size in kilobytes, then click OK.
Exit, then restart the Internet Agent.
Explanation: By default, the Internet Agent downloads only 100 messages at a time. You want to increase or decrease this number.
Action: In ConsoleOne, browse to and select the Domain object where the Internet Agent is installed. Right-click the Internet Agent object, then click Properties. Click Access Control, then double-click Default Class of Service. Click POP3, modify the setting in the Maximum Number of Messages to Download field as needed (valid settings range from 1 to 1000), then click OK.
Exit, then restart the Internet Agent.