User Can't Exit GroupWise Because a Document Isn't Closed

Problem:  A user edits a document in a non-integrated application. The user has exited the application. However, when the user tries to exit the GroupWise Windows client, the client indicates that a document is still open or has not been returned to the GroupWise library.

Action:  Click Yes in the error dialog box to let GroupWise attempt to return the document to the GroupWise library.

Action:  Locate the open document and make sure it is closed properly. Look in the Work in Progress folder for open documents.