ConsoleOne Can't Access the Domain Database

Problem:  You run ConsoleOne^® but cannot access the domain where you need to make changes.

Possible Cause:  You have not yet authenticated to an eDirectory^TM tree. On Linux, ConsoleOne does not authenticate automatically, nor does it automatically connect to the same domain database you were connected to during the previous ConsoleOne session.

Action:  Manually authenticate and connect.

1. In ConsoleOne, select NDS, then click File > Authenticate.

2. Provide the required authentication information, then click Login.

3. Browse to and select a domain, then click Tools > GroupWise System Operations > Connect.

Possible Cause:  You are not connected to the correct domain.

Action:  Make sure you are connected to the correct domain. See "Connecting to a Domain" in "Domains" in the GroupWise 6.5 Administration Guide.

Possible Cause:  You don't have sufficient rights.

Action:  Make sure you started ConsoleOne with sufficient rights to modify the Domain object.

Possible Cause:  The domain database (wpdomain.db) is damaged.

Action:  Rebuild the domain database. See "Rebuilding Domain or Post Office Databases" in "Databases" in the GroupWise 6.5 Administration Guide.

Possible Cause:  The domain database (wpdomain.db) is locked. Because ConsoleOne is designed to allow multiple administrators to access databases simultaneously, this theoretically should not happen, but occasionally it does.

Action:  Exit ConsoleOne and restart.