Problem: The user does not receive notifications when new GroupWise messages arrive.
Possible Cause: The user hasn't turned on the Notify feature yet.
Action: Make sure Notify is turned on in the user's GroupWise Windows client and the user is subscribed to Notify. See "Running Notify" in "Managing Your Mailbox" in the GroupWise 6.5 Windows Client User Guide.
Possible Cause: Notify isn't running on the user's Windows workstation.
Action: Make sure Notify is running for the user. By default, Notify is added to the user's Startup group when GroupWise Setup runs, but the user might have removed it. If necessary, rerun Setup to place Notify in the user's Startup group.