Step 3: User Comments Link in the User Guides

If you have searched the online help and the User Guide for the GroupWise client you are using and you still cannot find the information you need, you can submit a user comment about the documentation. Just click Add Comment at the bottom of any page of the HTML version of the documentation.

IMPORTANT:  For best results, submit your comment on the page of the User Guide where you tried to find the information.

When you submit a user comment, one of the following things happens:

• We know where the answer to your question is in the current documentation. We send a response to you to help you find the information you need.
• We know the answer to your question and we discover that it is not in the current documentation. We send a response to you and post the information on the page where you made your comment. The information added to the next posting of the GroupWise documentation.
• We don't know the answer to your question. We find the answer to your question, then proceed as described above.
• We technical writers can't help you resolve problems with the GroupWise software. If GroupWise doesn't work for you the way it's supposed to, we refer you to Step 4: GroupWise Support Forum.

Response times vary.