Source: GroupWise engine; NetWare remote server connection table.

Explanation: GroupWise cannot connect to a remote server where needed information is located.

Possible Cause: The POA can no longer access the remote server where a document storage area or backup/restore area is located.

Action: Make sure the remote server is running.

Action: Make sure the POA startup file contains the /user and /password or /dn startup switches so the POA can log in to the remote server. See Using POA Startup Switches in Post Office Agent in the GroupWise 7 Administration Guide .

Action: In ConsoleOne, specify the login information in the Remote File Server Settings box on the Post Office Settings page of the Post Office object.

Action: Make sure the user the POA is logging in as has sufficient rights to access the needed location on the remote server. See Creating a NetWare Account for Agent Access (Optional) in Installing GroupWise Agents in the GroupWise 7 Installation Guide .