Message Delivery Is Slow in the Local Post Office

Problem: Message delivery between GroupWise® users in the same post office is slower than desired.
Action: Review the stages of message flow within the local post office. See Message Delivery in the Local Post Office in GroupWise 7 Troubleshooting 3: Message Flow and Directory Structure.
Possible Cause: The POA has been installed on a server with insufficient system resources.
Action: Check the utilization and memory on the server where the POA is running to see if other programs are taking more resources than usual. If the POA has fewer resources than usual, it can take longer to deliver messages. Make sure the server still meets the system requirements for running the POA. See Agent System Requirements in Installing GroupWise Agents in the GroupWise 7 Installation Guide.
Possible Cause: The POA is not configured optimally.
Action: Go to the server where the POA is running. Check the POA agent console to see how busy the POA is. If the POA is very busy, it can take longer to deliver messages. If the POA needs to handle the current load on a permanent basis, see Optimizing the POA in Post Office Agent in the GroupWise 7 Administration Guide.
Action: TCP/IP links between the GroupWise client and the post office can be faster than mapped drive connections. If you are currently using mapped drive connections and have TCP/IP available, you could change the configuration of the client and POA to use TCP/IP links instead. See Using Client/Server Access to the Post Officein Post Office Agent in the GroupWise 7 Administration Guide.