User Receives an Error Message and Code

Explanation: The user receives an error message and code while using the GroupWise client.
Action: See GroupWise Engine Error Codes in GroupWise 7 Troubleshooting 1: Error Messages. If the error code you received is not in the list provided, standard solutions are not yet available.
Action: Use the Search feature of the GroupWise online documentation to locate a GroupWise error code or message text. If the error you received is not found, standard solutions are not yet available.
Action: If you cannot locate the specific error message or the suggested actions do not resolve the problem, see General Troubleshooting Strategies.