You Can’t Move a User

Problem: You attempt to move a user from one post office to another, but the user does not appear in the destination post office.
Possible Cause: The agents aren’t functioning properly.
Action: Make sure the MTA and POA are configured correctly and are running. See Message Transfer Agent and Post Office Agent in the GroupWise 7 Administration Guide.
Possible Cause: The move hasn’t been completed yet.
Action: If you are moving a user from one domain to another, view the pending operations to see if the operation is complete. See Pending Operations in System in the GroupWise 7 Administration Guide. You can also use the Move User Status utility to watch the progress of user moves. See Monitoring User Move Status in Users in the GroupWise 7 Administration Guide.
Possible Cause: The move failed.
Action: Check the MTA and POA log files to see if the process failed. If so, repeat the move.
Possible Cause: There is insufficient disk space in the destination post office.
Action: Verify that the post office to which you are moving the user has sufficient free disk space.