Checking IP Addresses and Port Numbers for TCP/IP Links

Problem: Incorrect IP addresses and port numbers can cause problems for the GroupWise® client and agents when TCP/IP connections are used.
Possible Cause: The GroupWise client is set up with the wrong IP address and/or TCP port number.
Action: Make sure the GroupWise client is set up with the correct IP address and port number for the POA in each user’s post office. See Client in the GroupWise 7 Administration Guide.
Action: Make sure the GroupWise name server is running so that IP addresses and port numbers can be looked up automatically. See the Simplifying Client/Server Access with a GroupWise Name Server in Post Office Agent in the GroupWise 7 Administration Guide.
Possible Cause: The POA is set up with the wrong IP address and/or TCP port number.
Action: Make sure the POA is set up with the correct IP address and port number. See Using Client/Server Access to the Post Office in Post Office Agent in the GroupWise 7 Administration Guide.
Possible Cause: The MTA is set up with the wrong IP address and/or TCP port number.
Action: Make sure the MTA is set up with the correct IP address and port number. See Using TCP/IP Links between Domains and Using TCP/IP Links between a Domain and its Post Offices in Message Transfer Agent in the GroupWise 7 Administration Guide.
Possible Cause: Multiple programs on the same server are set up with the same TCP port number.
Action: Make sure no duplicate port numbers are in use.