17.10 Restoring Deleted or Corrupted Files

If a user needs to recover data from a deleted or corrupted file, you can restore the user’s folder to a secondary iFolder server. From there, the user can access the iFolder server's copy of the local files via a browser or NetDrive.

  1. If you are not logged in, go to the iFolder Management Console, click Global Settings, enter your administrator username and password, then click login. For details, see Logging In to the iFolder Management Console.

  2. Search for the user, then click the username to locate the iFolder Account Path.

    Figure 17-8 Example of the Account Path in an iFolder User Account

  3. Restore the folder located at the iFolder Account Path from a backup tape to a secondary iFolder server that the user can attach to.

  4. Have the iFolder user use the Java applet or NetDrive to access the secondary iFolder server.

    When the user logs in, the Java applet will show the user's data and the user can download the file that was previously deleted. Using the iFolder Java applet or NetStorage or NetDrive is a good choice because they do not synchronize data; they only give access.