Why does installation of the latest VPN client or uninstall of the previous VPN client fail?

Action:  You need to manually remove the bindings if there is a failure:

1. On Windows 2000 and XP
   • Restart the system in safe mode
   • Go to My Computer > Properties > Hardware > Device Manager
   • Select View > Show Hidden Devices
   • Look for Novell Virtual Private Network bindings under Network adapters > Remove these bindings
   • Restart the system and re-install 3.8 VPN Client
2. On Windows 98, NT and ME
   • Restart and re-install