What if I get a fatal error during installation?

Explanation:  In some cases you may get a fatal error at the beginning or during the installation and the install might abort. This may happen because all the required install files may not get properly extracted to the system, or because NIS files do not get properly upgraded to CSP9 or above.

Action:  Try the following workaround.

• Copy uninst.bat provided in the unsupported folder on the CD to sys:\ni\update\bin folder of the server and double click the .bat file from a client Windows machine. Re-install NBM.
• (If the above does not work) You may get a fatal error saying file sp.db does not exist and you are on a NetWare 5.1 SP 6 machine, replace the ni\lib folder of the server by the NIS\lib folder provided in the Companion CD. Remember to backup the existing ni\lib folder before replacing it. Re-install NBM.