13.1 Configuring Mobile Device Access for All Users

To customize the mobile experience for all users in your Filr system:

  1. In Filr, click the admin link in the upper-right corner of the page, then click the Administration Console icon .

  2. Under System, click Mobile Applications.

    The Configure Mobile Applications dialog box is displayed.

  3. As necessary, configure Filr to allow the Filr mobile app to support the following features.

    Most of the following options can be changed on a per-user basis, as described in Section 13.2, Configuring Mobile Device Access for Individual Users and Groups.

    Access Filr: Allows users to access the Filr site through the Filr mobile app.

    Cache the user’s password: Allows users to enable the Save Password option when logging in to the Filr site through a Filr mobile app.

    Allow files to be added to the Downloads area for offline access: Allows users to download files from Filr to the mobile device. Downloaded files can then be viewed in offline mode by accessing the Downloads section in the app.

    This setting applies to all files that users have access to, including files in Net Folders.

    You should be aware that even if this option is disabled, users can still work around this by accessing Filr from a web browser on their device and then downloading the file to their mobile device via the regular Filr web browser.

    In order for files to remain secure after they are downloaded, users are responsible for configuring their mobile device to encrypt files, as described in Encrypting Downloaded Files in the Novell Filr Mobile App Quick Start.

    Force PIN Code: Forces users who are running the version 2.0 and later mobile apps to have a 4-digit access code set on their devices for accessing Filr, as described in Configuring a 4-Digit Passcode in the Novell Filr Mobile App Quick Start.

    Cut/Copy: Allows users to cut or copy data from the Filr mobile app so that the data can be pasted into third-party applications.

    Screen capture: Allows users to take a screen capture while inside the Filr application.

    This option controls the ability to take screen captures on Android devices only. Users can always take screen captures on iOS devices.

    Disable applications on rooted or jail-broken devices: Disables users’ ability to run the Filr mobile app on devices that have been rooted or jail-broken.

    Open in: This option controls users’ ability to use Open In functionality for iOS devices and the Share or Send To functionality for Android devices. This functionality allows users to open files from the Filr app into third-party applications.

    For example, users can view a file in Filr, open that file in a document editing application, edit the file in the document editing application, and then save the file back to the Filr app.

    This setting applies to all files that users have access to, including files in Net Folders.

    Select from the following options:

    • Disabled: Disables users’ ability to open files from the Filr app into third-party applications.

    • All applications: Allows users to open files from the Filr app into any third-party application.

    • Whitelist: Allows you to specify which third-party applications users can open files into.

      If you select this option, you need to provide the Android package name or the iOS bundle ID for the applications that you want to allow:

      Click Add, specify the Android package name or iOS bundle ID, then click OK.

      For example, the bundle ID for the Pages app on iOS is com.apple.iwork.pages.

      The package name for the Gallery app on Android is com.google.android.gallery3d.

      HINT:An easy way to find the package name for an Android app is to install the Package Name Viewer app from the Google Play store. This app displays the package name for each app that is currently installed on the device.

      To find the bundle ID for an iOS app:

      1. (Conditional) If the app for which you want to location the bundle ID has not yet been synchronized to iTunes from your device, you must sync the device with iTunes.

      2. In your iTunes library on your Mac or PC, open the Mobile Applications folder.

        On a Mac, this is usually in your Home directory, at the following location: ~/Music/iTunes/Mobile Applications/

        On Windows 7, this is usually at the following location: C:\Users\username\My Music\iTunes\Mobile Applications/

      3. In the Mobile Applications folder, locate the app for which you want the bundle ID.

      4. Create a copy of the file, and re-save the copy as a .zip file.

      5. Unzip the newly created .zip file.

        You now see a folder by the name of the application name.

      6. Locate the iTunesMetadata.plist file within the folder and open it in a text editor.

      7. Locate the softwareVersionBundleid key within the file.

        The string value below this key is the bundle ID.

    If you are using MobileIron to manage devices in your organization, the Open In setting exists both in the Filr administration console and in the MobileIron administration console. This setting should be consistent in both locations (if it is enabled in Filr, it should also be enabled in MobileIron). The one exception to this rule is if you want Open In functionality to be enabled for devices that are being managed by MobileIron and disabled for devices that are not being managed by MobileIron. To achieve this, you can enable this setting in MobileIron and disable it in Filr. In this case, only devices that are being managed by MobileIron are able to use Open In functionality; devices that are not being managed by MobileIron are not able to use Open In functionality.

    For more information about using MobileIron with Filr, see Section 13.3.3, Configuring MobileIron to Manage the Filr App.

    Synchronize every xx Minutes: Specify the interval (in minutes) for how often content is synchronized between Filr servers and the Filr mobile app. This lets you control the amount of load the Filr mobile app puts on the Filr server.

  4. Click OK.