7.7 Managing Alerts

The J2EE Agent sends alerts when it is not functioning correctly. After you have discovered the cause of an alert and have corrected the problem, you should clear the alert from the list.

  1. In the Administration Console, click Access Manager > J2EE Agents > [Name of Agent] > Alerts.

  2. To send an acknowledgement, select the check box by the alert, then click Acknowledge Alert(s). When you acknowledge an alert, you clear the alert from the list.

  3. The J2EE Agent sends the following alerts when it is not functioning correctly.

    Alert Message

    Solution

    The Embedded Service Provider base URL is not set. Configure the Embedded Service Provider base URL.

    Click J2EE Agents > Edit and configure the J2EE Application Server URL field.

    For configuration information, see Section 2.3, Configuring the Agent for Direct Access.

    The Embedded Service Provider returned not OK. Check that the Embedded Service Provider is running properly.

    Restart the agent. Click J2EE Agents > [Server Name] > Stop | Start.

    The Embedded Service Provider base URL is invalid. Configure the Embedded Service Provider base URL.

    Click J2EE Agents > Edit and configure the J2EE Application Server URL field.

    For configuration information, see Section 2.3, Configuring the Agent for Direct Access.

    The Embedded Service Provider could not be contacted due to an SSL exception. Check that certificates are set up properly.

    See Section 4.2, Managing Embedded Service Provider Certificates and Section 4.3, Configuring SSL Certificate Trust.

    The Embedded Service Provider could not be contacted due to a socket exception. Check that the Embedded Service Provider is running properly.

    Indicates a network problem. Verify that the J2EE server is running. Restart the J2EE Agent by clicking J2EE Agents, select the agent, then click Stop | Start.

    The Embedded Service Provider could not be contacted due to a general IO exception. Check that the Embedded Service Provider is running properly.

    Restart the agent. Click J2EE Agents, select the agent, then click Stop | Start.

    Not running. Start the J2EE Agent

    Click J2EE Agents, select the agent, then click Stop | Start.

    Failed to construct the policy enforcement points. Check the J2EE Agent configuration and restart.

    Click Policies and check your J2EE Agent policies.

    WebSphere global security is not enabled. Enable WebSphere's global security.

    This is enabled during installation. See your WebSphere documentation.

    WebSphere server security is not enabled. Enable WebSphere's server security.

    This is enabled during installation. See your WebSphere documentation.

    The JACC PolicyConfigurationFactory was not initialized. Configure the J2EE Application Server to use the proper PolicyConfigurationFactory.

    Contact Novell® Support.

  4. Click Close.