For troubleshooting, you can export the policy and send it to Novell for debugging. If the policy uses roles, make sure you also export the Role policies.
Policies are stored as XML documents in the object directory, with one XML document to represent each policy container. The default policy container (Master_Container) resides at:
\\novell\accessManagerContainer\VCDN_Root\PartitionsContainer\Partition\ContentPublisherContainer\mastercdn\xpemlPEP\romaContentCollectionXMLDoc
Other policy containers are stored following the same path, with a unique name string representing the policy name that replaces the ou=mastercdn portion of the above path.
If you are unsure if the policy is being created correctly or if you need to check to see if the policy is enabled, you can view the policy list in the interface. If you think the GUI is not properly displaying the policy, you can also view the XML by navigating to the Policy Conditions on which you edit rules, right click and choose > .