While upgrading the iManager snap-ins from iManager configuration, a message displays, indicating "This package has an earlier version than the module that is currently installed. Installation has been cancelled." How can I resolve this?
Action:
To resolve this and install the latest FTP iManager snap-ins, delete the previous module.
To delete the module, go to .
How do I resolve the error message “failed to unload the instance” when using multiple instance administration?
Explanation:
You might have unloaded multiple instances consecutively.
Action:
Complete the following:
-
Click the button to come back to main page. This is because the unload instance has failed.
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Click the button to see the status of the instance.
In the iManager page for FTP administration, pressing the Enter key after typing the server name does not display anything.
Action:
The Enter key functionality is not supported in this page. Instead of typing the server name, you can select the server by clicking the icon. This displays a list of available FTP Server instances.
Why is that when I access the FTPStat page by using the Monitor active FTP Sessions link in the FTP Server Administration Page and refresh it, the page contents do not not refresh and go blank instead?
Explanation:
The FTP Server Administration Page refreshes automatically every 10 seconds. Because manual refresh is not supported, manually refreshing the page leads to a blank page. This behavior does not exist in other pages in ftpstat; pages other than the first page can be manually refreshed.
Action:
To view the refreshed page, click the link on the FTP Server Administration page.
When I do a Ctrl N (^n) on configuration page of ftpstat, a new browser window (with the URL window displaying the IP address and port) is launched with same page contents in new window, even though ftpstat is now over a secure connection. Why?
Explanation:
When you execute Ctrl+N on the ftpstat page, the browser launches a new session with same URL in a new window. Ftpsat on the server, however, cannot distinguish it from the previous page, because the browser client does not distinguish between the old page and the newly opened window for the server. This results in the display of the same contents of the page in the new browser window. This is an issue with browser behavior and not with ftpstat.
Is the FTP iManager plug-in well supported by all browsers?
Explanation:
Yes, it is. However, some of the browsers do not handle the ftpstat session timeout well. At times, the browser prompts the user to open/save file to disk for the cookie.
Also, after 20 minutes, the session timeout message might not be displayed correctly by some of the browsers. There could be broken contents on the page.
Action:
These issues do not affect the FTP Server functionality. Ignore the browser prompt to open or save the file to disk for the cookie.
Ignore the broken contents and open a new session by clicking the in iManager again.