E501   Document version not available

Source:  GroupWise^® engine; document management.

Explanation:  Document version not available.

Possible Cause:  The document is currently in use.

Action:  Have the user who retrieved the document version close it.

Possible Cause:  The document is currently checked out.

Action:  Have the user who checked it out check it back in. Look up "documents, checking in" in GroupWise client Help.

Possible Cause:  The document is neither in use nor checked out, but is erroneously marked as such. This situation can arise because:

• A user opened the document with a non-integrated application. A non-integrated application cannot check the document back into the GroupWise library when the user closes the document.
• A user's machine went down while the document was open.

Action:  Manually reset the document status. Look up "document, status" in GroupWise client Help.

Action:  Record the conditions under which you encountered the error. For the latest error code solutions, search for TIDs about the error code in the Novell Support Knowledgebase .