After upgrading to OES 11 SP3, you need to launch and configure Mozilla Firefox before accessing other applications via a URL.
For example, you cannot configure the Novell Customer Center from the YaST until Firefox is configured.
To configure Firefox:
On the GNOME desktop, click Computer > Firefox.
or
On the KDE desktop, click the Main Menu icon > Browse > Web Browser > Firefox.
When Firefox opens, configure the browser by supplying all of the information that it requests. After Firefox is ready to browse the Internet, it is also ready to be used with OES.