This problem is specific to Windows Vista and Windows 7 64-bit machine.
iPrint client installation fails when installing the client from the IPP page
Source:
Mozilla Firefox
Explanation:
The iPrint client installation fails when installing the iPrint client from the IPP page using Firefox on Windows Vista and Windows 7 64-bit machine.
Possible Cause:
Firefox does not determine the correct Operating system version and it takes the 32-bit client instead of 64-bit.
Action:
Use Internet explorer to install iPrint client from the IPP page.