Uninstalling Controls

Controls are often used to meet legal or regulatory requirements. After they are implemented and tested, Controls should be uninstalled only after careful consideration.

When a Control is uninstalled, the status for the Control reverts to Not Implemented and child content is deleted from the Sentinel system. There are a few exceptions and special cases:

To uninstall a Control:

  1. Right click the Control you want to uninstall and select Uninstall. Alternatively, you can click Uninstall icon. The Controls To Uninstall window displays

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Click Next.

  1. If the Control you are uninstalling includes one or more reports, you are prompted whether to uninstall the reports from the local server or the Crystal Server. Ideally, this information was recorded on the Notes tab when the reports were installed. Click Next. The Uninstall Content window displays.

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  1. Click Uninstall. The selected contents are uninstalled.

NOTE: Local reports cannot be uninstalled from a different Sentinel Control Center machine than they were installed or if the files were copied to a new location after installation. If the Solution Manager cannot find the .rpt files in the expected location, a message is logged in the Sentinel Control Center log file.

  1. Click Finish.