To use the Solution Manager and view the contents of a Solution Pack, a user must be assigned Solution Manager permissions. For more information, see "Permission for Using Solution Packs."
To open a Solution Pack in the Solution Manager:
Click Admin on the menu bar and select Solution Packages. Alternatively, select Solution Packs from Navigator or click Solution Package on the tool bar. The Solution Packs window displays:
Double-click a Solution Pack in the Solution Packs window. The Solution Manager window displays.
When the Solution Pack is opened, the Solution Manager compares the contents of the Solution Pack to other Solution Pack content (from different Solution Packs or previous versions of the same Solution Pack).
|
Installed |
Indicates that the content is already installed in the target Sentinel system. The version is the same in the opened Solution Pack and the previously installed Solution Pack. |
|
Out of Sync |
Indicates that a different version of the content is already installed in the target Sentinel system. A difference in name, definition, or description could trigger an Out of Sync status. |
The Out of Sync icon indicates that content in the newly opened Solution Pack differs from a version that was previously installed by another Solution Pack (either a different Solution Pack or a previous version of the same Solution Pack). The name, definition, or description of the content may be different.
NOTE: The Solution Manager only compares content from different Solution Packs (or different versions of the same Solution Pack) for installed content. It does not compare content that has not yet been installed. It also does not compare Solution Pack content to content in the target system; manual changes to content in the Sentinel Control Manager are not reflected in Solution Manager.
When you right-click a Solution Pack, you can select Expand Only Out of Sync Nodes. This option expands all Controls that are out of sync and collapses all Controls that are either uninstalled or in sync. This makes it easy to find the out of sync content in a large Solution Pack.
To resolve out of sync content:
Select the out of sync content (not the Control or Category) in the Solution Manager.
Right-click and choose Out of sync content details. A message displays with information about which Solution Pack is the source of the out of sync content.
Compare the description of content item in the two Solution Packs to determine which version you want to keep.
Uninstall the out of sync Control from all Solution Packs. (Ideally you should resolve the out of sync issue before installing the new Solution Pack.)
Reinstall the Control with the content you want to keep.
Implement and test as required.