After importing the Novell Service Desk Appliance image to your virtual machine, perform the following steps to configure Novell Service Desk Appliance:
On the License Agreement page, accept the , then click .
On the Keyboard Configuration page, configure the keyboard layout, then click .
On the Clock and Timezone page, configure the time zone and clock settings to be used in your system, then click . The configuration might take some time and the Appliance Main Menu screen is displayed.