Symptom: If meeting archiver fails to process the meeting, the system administer receives e-mail notification.
Possible Cause:
The archiver might be out of disk space. Free up disk space by removing old files.
The archiver failed to retrieve raw recording data.
Solution:
Run the following command to restart the meeting archiver:
/etc/init.d/iicmtgarchiver stop /etc/init.d/iicmtgarchiver start
The meeting archiver processes the failed meeting recordings.
Symptom: The meeting Flash movie does not contain all of the necessary components; for example, there is no voice recording with the movie.
Possible Cause:
The raw data for each meeting is stored for seven days after the end of the meeting before it is deleted. If you move the meeting instance from /var/mtgspool/done to var/mtgspool/active within the seven day window, the meeting instance is formatted with a meeting ID followed by the meeting start time. For example, 555555-2007-02-22-12-16-16.
After the file for the meeting instance has been renamed, run the following command to restart the meeting archiver:
/etc/init.d/iicmtgarchiver stop /etc/init.d/iicmtgarchiver start