8.2 Email Notification Template Customization

You can customize the email notifications that TeamWorks generates in order to provide localized messages, to comply with organizational policies, and so on.

For more information about email templates, see Customizing Email Notifications in the TeamWorks 18.2.1: Maintenance Best Practices Guide and Email Template Customization—A Video Walkthrough in TeamWorks 18.2.1: Maintenance Best Practices Guide.

Path: Port 8443 TeamWorks Admin Console > System > Email Templates

Table 8-2 Using the Manage Email Templates dialog

Field, Option, or Button

Information and/or Action

  • Delete button

  • This button is activated when you select a template in the list that has been customized.

  • Use it to delete a customized template that you have uploaded to TeamWorks by using the Add Files button.

    Removing a customized template causes TeamWorks to revert to using the default template that ships with TeamWorks.

  • Add Files button

  • Use this to upload a customized template file to the TeamWorks system.

  • Name

  • The names of the email templates that TeamWorks uses.

  • Type

  • This indicates whether TeamWorks is using a customized or default template.

  • Gear icon

  • This lets you adjust column sizes on this page.