6.6 Updating the ZENworks Knowledgebase

The ZENworks Knowledgebase is updated in two ways:

The Knowledge Base Status panel (Configuration > Asset Inventory) shows the date of the latest Product Recognition Update (PRU) and if there are newly defined local software products ready to merge with the knowledgebase.

Figure 6-2 Knowledge Base Status Panel

6.6.1 Merging Local Software Products with the ZENworks Knowledgebase

After a Local Software Product is created, you can add it to the ZENworks Knowledgebase so that subsequent scans will identify the product on devices. The Knowledge Base Status panel on the Asset Inventory page (Configuration > Asset Inventory) shows when there are products ready to be merged.

  1. In ZENworks Control Center, click the Configuration tab.

  2. Click the Asset Inventory tab.

  3. In the Local Software Products panel, click Action > Update Knowledgebase with Local Product Changes.

    A dialog appears reminding you that updates should only made after all local product changes are complete. For information on editing local product data, see Section 6.5, Editing Product Information.

  4. Click OK.

    This action merges the listed software products with the knowledgebase.

6.6.2 Updating the ZENworks Knowledgebase with the PRU

  1. In ZENworks Control Center, click Configuration.

  2. Click the System Updates tab.

  3. In the System Update Overview panel, click Action > Download and Install PRU Now.

    The new PRU is applied, or a message appears telling you that your knowledgebase is up to date.