A.0 Reinstalling the Novell File Upload Extension

If the ZENworks 10 Asset Management File Upload extension is already installed on the server that is running ZENworks Control Center, you must reinstall the Novell File Upload Extension before performing any upload operations:

  1. Uninstall the Novell File Upload extension.

    On Internet Explorer: Perform the following steps:

    1. Close all instances of the Internet Explorer browser.

    2. Start a new instance of the browser.

    3. Click Tools > Internet Options > General.

    4. In the Browsing History panel, click Settings.

    5. In the Temporary Internet Files and History Settings window, click View Objects.

    6. In the Downloaded Program Files window, right-click NFileUpload Class, then click Remove.

    On Firefox: Perform the following steps:

    1. Click Tools > Add-ons.

    2. In the Add-ons window, click Novell ZENworks File Upload Extension 10.2.x, then click Uninstall.

    3. Close the Firefox browser.

    4. Locate the Firefox_Install_directory/plugins directory and delete the npzenworks.dll and nsINZENScriptablePlugin.xpt files from the directory.

    5. Restart Firefox.

  2. Install the ZENworks 10 SP3 File Upload extension.

    The next time you use ZENworks Control Center to browse for file paths and upload files, you are prompted to install the latest Novell File Upload Extension. Follow the prompts to install the Novell File Upload extension.