2.1 Downloading and Extracting ZDC

You have to download and extract ZDC on the Primary Server on which you want to run the tool.

  1. Open a Web browser to the following address:

    http://server/zenworks-setup

    where server is the DNS name or IP address of a ZENworks Server.

  2. Click Administrative Tools.

  3. Download ZENworksDiagnosticCenter.zip to a temporary location, and extract the ZIP file contents.

    The contents include:

    • Baseline Data files: ZENworks System Files and ZENworks Database Schema verifiers require the baseline data that is collected from known good deployments to compare it with the data of the deployment whose health has to be determined.

      The zip file includes the following baseline data files:

      • zcm_10.2.0.zdc: Contains the baselines data collected from the known good deployments of ZENworks 10 Configuration Management SP2 (10.2).

      • zcm_10.2.1.zdc: Contains the baselines data collected from the known good deployments of Update for ZENworks 10 Configuration Management SP2 (10.2.1).

      • zcm_10.2.2.zdc: Contains the baselines data collected from the known good deployments of Update for ZENworks 10 Configuration Management SP2 (10.2.2).

      The baseline data for ZENworks 10 Configuration Management SP2 or later is available at the Novell User Communities Web site.

    • ZDC executable and configuration files: These files are required to run ZDC.

    The directory into which you have extracted ZENworksDiagnosticCenter.zip is referred to as $ZDC_Home.