Viewing Diagnostic Information for a Managed Workstation

You can view diagnostic information that will help you analyze problems at the managed workstation. For more information, see Understanding Remote Diagnostics .

To view diagnostic information:

1. Right-click the managed workstation from the management console.

2. Click Actions > Diagnostics.

   1. To view the Windows Memory window, expand the Diagnostics folder > Operating System folder > Memory folder > click Windows Memory.

      For more information, see Windows Memory Information .

   2. To view the Environment window, expand the Diagnostics folder > Operating System folder > click Environment.

      For more information, see Environment Information .

   3. To view the Event Log window, expand the Diagnostics folder > Operating System folder > click Event Log > Security, System, or Application.

      Click an event row in the Event Log table to view a description of the event.

      For more information, see Event Log Information .

   4. To view the Device Drivers window, expand the Diagnostics folder > Operating System folder > click Device Drivers.

      For more information, see Device Drivers Information .

   5. To view the Services window, expand the Diagnostics folder > Operating System folder > click Services.

      For more information, see Services Information .

   6. To view the WIN32 Processes window, expand the Diagnostics folder > Operating System folder > click WIN32 Processes.

      For more information, see WIN32 Processes Information .

   7. To view the WIN32 Modules window, expand the Diagnostics folder > Operating System folder > click WIN32 Processes.

      Double-click a row entry to view the associated WIN32 Modules.

      For more information, see WIN32 Modules Information .

   8. To view the NetWare Connections window, expand the Diagnostics folder > Network folder > click NetWare Connections.

      For more information, see NetWare Connections Information .

   9. To view the Network Protocols window, expand the Diagnostics folder > Network folder > click Network Protocols.

      For more information, see Network Protocols Information .

   10. To view the Name Space Providers window, expand the Diagnostics folder > Network folder > click Name Space Providers.

       For more information, see Name Space Providers Information .

   11. To view the Network Drives window, expand the Diagnostics folder > Network folder > click Network Drives.

       For more information, see Network Drives Information .

   12. To view the Network Open Files window, expand the Diagnostics folder > Network folder > click Open Files.

       For more information, see Network Open Files Information .

   13. To view the Novell Client window, expand the Diagnostics folder > Network folder > click Novell Client.

       For more information, see Novell Client Information .

   14. To view the Print Capture window, expand the Diagnostics folder > Network folder > click Print Capture.

       For more information, see Print Capture Information .

HINT:  You can use the Edit menu options to copy all or selected diagnostic information from the diagnostics windows to a text editor for later analysis.