Source:  Chat

Severity:  Important

Possible Cause:  The user at the managed workstation that you choose to initiate the chat session is already engaged in another chat session.

Possible Cause:  The managed workstation is not up.

Action:  Ensure that the managed workstation is up and running

Possible Cause:  The Remote Management Agent is not up.

Action:  Ensure that the Remote Management Agent is up and running.

Possible Cause:  There is a network error in communicating between the managed workstation and the management console.

Action:  Ensure that the network connection is not faulty.