At the managed station, the User Agent is not loaded or TCP/IP stack is not installed properly on the workstation. Load the User Agent and check the TCP/IP connections

Source:  Diagnostics

Severity:  Important

Possible Cause:  The Remote Management Agent is not loaded.

Action:  Close the Diagnostics window and load the Remote Management Agent on the managed workstation.

Possible Cause:  The TCP/IP stack is not installed properly on the workstation.

Action:  Ensure that TCP/IP is installed correctly.

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